They used to come with onion straws stacked on the top that added a delectable crunch to the burger, not anymore.
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The burger comes with this rich bbq sauce that compliments the flavor of the burger, leaving you feeling like ordering an other just to savor the taste again, if you weren't so full from the first one. I usually order the Whiskey River bbq burger, which I really enjoy, not this time. When we finally got our meals, I was disappointed. My wife also tried to request some fries a few minutes later as the waiter walked by, only to be ignored. In the past, we were asked if we wanted fries before our meal as part of the bottomless fry deal (one of the reasons we go to Red Robins), no such question was asked although my wife asked as we placed our order if they still offered bottomless fries, we were told they do. The expression conveyed his attitude of "why am I wasting my time with you?". The waiter came to take our drink order and we were surprised at the expression on his face when we just ordered coffee and water. You used to get a napkin when the wait staff brought your utensils, now there is a very cheap, generic roll of paper towel on the table, really? this is what Red Robins has come to? We were sitting in the bar, as we usually do. In the past, fries were very lightly salted or not salted at all and you salted to taste when you got them, to our surprise there were no salt or pepper shakers on the table. Not having been in for several months, we were shocked at the. We are long time customers at this location, eating here at least once a month up until last fall. My wife and I went for an early dinner at this Red Robins today. They're just going to keep losing customers with it in this condition and with people getting sick from the food. I work in the food industry as well and we would be torn to shreds if the restaurant looked like this location does. If I want Red Robin, I'm going to a different location because this one on Havana is the absolute worst. I have absolutely no doubt it was from Red Robin given how gross that restaurant is, so I can say I'll definitely never be back here.
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The worst part is when we got out of the movie and I went home, I got hit with pretty bad food poisoning. It smelled really bad, only one stall had toilet paper, and it looked like there was pee, or some kind of liquid, all over the floor. While we waited we took turns using the restroom and it was just as gross as the rest of the restaurant.
We requested refills for our bottomless sides and we didn't get them until after we'd paid our bill. When we finally got our order taken (probably 30min after sitting), our food arrived pretty quickly. That should have been our first indicator to leave, but we stayed since we were already there and on a time crunch. We couldn't tell if it was from other diners or from the kitchen. We were seated in a booth near the kitchen and we kept getting whiffs of smells that were not pleasant. It's not difficult to put cleaning solution on the floor and mop. While walking on the tile floor, I felt my shoes slipping on grease and grime which is honestly gross. Not only did it take probably 15min for us to even be greeted by a server, the restaurant is in dire need. My girlfriend and I went to have burgers at this Red Robin before a movie date and it was not a pleasant experience. American Restaurants for Families in Aurora.American Restaurants for Breakfast in Aurora.Hotels near Pedego Electric Bikes Southlands.Hotels near The Colorado Freedom Memorial.Hotels with Complimentary Breakfast in Aurora.
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